Info

About Us

RODEO-JAPAN Pine-Avenue Clothes shop

RODEO, 1122-1 Kinmeicho,
Soka City, Saitama Prefecture,
340-0052 JAPAN

Phone : +81 70 5468 3241

Our E-Mail Address : rodeo@mbf.nifty.com

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Shipping

We will ship from Japan. Free Shipping Worldwide

We use DHL or EMS for shipping.

Upon confirmation of your order, it would normally take 1 - 3 business days to ship your order.
The package will usually arrive in about a week.

"Please be advised" Due to transportation or weather issues, delivery time may take longer than expected. Thank you for your understanding.

Import duties and taxes

We will ship from Japan. Free Shipping Worldwide.

But, Import duties and taxes are not included in the price of the goods you purchase online.

You may be charged customs duties and taxes for goods purchased online.

Because when purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.

You are the importer of goods and responsible for the payment of all import duties, taxes, and custom fees (collectively “Customs Fees”).

Thank you for your understanding and cooperation.

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Payments Accepted

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Payment Methods
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Credit cards accepted:
Visa
Mastercard
American Express
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Other forms of payment:
Paypal
Shop Pay
Apple Pay
Google Pay
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Returns and Exchanges

In the event the item that is delivered is defective, soiled, damaged, not the item that you ordered, differs significantly from the product description, or does not fit properly(Please understand that measurements may vary somewhat), we will offer a return or exchange if you contact us within 7 days of delivery of the item.

Please understand that if the item you wish to exchange is sold out, it will be handled as a return.

The refund for the return will be repaid to your original payment method.

Please understand that we cannot accept returns or exchanges for items that have been used, laundered, altered (hemming, etc.), or have missing tags (price tags, etc.).

*Please choose a return shipping method that will ensure the item reaches us within 14 days of the initial delivery.


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Return Shipping Costs
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Please understand that if you return or exchange an item for personal reasons, we ask that you cover the cost of return shipping.

For returns or exchanges of defective items, etc., please first ship the item back to us at your own expense.
As soon as we receive the item you have shipped back to us, we will refund the cost of return shipping to your original payment method account.


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Return Shipping Method
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Please contact your local post office. We apologize for any inconvenience.


*Please feel free to contact us if you have any questions about returns or exchanges.

Shipping Information for Returns and Exchanges

Returns address
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Kenichiro kagawa
7636 Miramar Rd. #1300
San Diego California 92126 United States
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Or
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Kenichiro Kagawa
RODEO 1122-1 Kinmei-Cho
Soka-shi, Saitama-ken,
340-0052 Japan
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How to measure the clothing

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