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Terms of Service
Last updated: June 12, 2026
This website is operated by RODEO-JAPAN Pine-Avenue Clothes Shop. Throughout this website, the terms "we", "us", and "our" refer to RODEO-JAPAN Pine-Avenue Clothes Shop. RODEO-JAPAN Pine-Avenue Clothes Shop offers this website, including all information, tools, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service. These Terms of Service apply to all users of the website, including without limitation users who are browsers, customers, merchants, vendors, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.
Any new features, tools, products, or services added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes for your future use of the website and our services.
Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, province, or region of residence, or that you have obtained the consent of a parent or legal guardian where required.
You may not use our products, website, or services for any illegal or unauthorized purpose. You may not, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, customs regulations, import regulations, export regulations, and other applicable laws.
You must not transmit any worms, viruses, malware, or any code of a destructive nature. A breach or violation of any of these Terms may result in the immediate termination of your access to our Service.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.
Information submitted through our website may be processed through Shopify and other service providers as necessary to operate our online store. Please review our Privacy Policy for more information about how personal information is handled.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We make reasonable efforts to provide accurate and helpful information on this website. However, we are not responsible if information made available on this website is not accurate, complete, or current, except where otherwise required by applicable law. The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or timely sources of information where appropriate.
This website may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website, except as required by applicable law.
You agree that it is your responsibility to monitor changes to our website.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part or content of the Service, without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service, to the extent permitted by applicable law.
Section 5 - Products and Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our Returns and Exchanges Policy and any mandatory rights you may have under applicable law.
We have made every reasonable effort to display as accurately as possible the colors, images, textures, details, and descriptions of our products. However, we cannot guarantee that your computer monitor, mobile device, or other display will show product colors or details accurately.
Product measurements are provided as a general reference. Because garments are measured by hand and because fabric, construction, washing, finishing, and individual garment characteristics may vary, slight differences in measurements may occur. Minor measurement differences within a reasonable tolerance are not considered defects.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction, to the extent permitted by applicable law. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
All product descriptions, product availability, and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.
Except as expressly stated by us, required by applicable law, or provided in our Returns and Exchanges Policy, we do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your personal expectations.
Section 6 - Orders, Billing, and Account Information
We reserve the right to refuse any order you place with us, to the extent permitted by applicable law. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per customer account, per credit card, per billing address, per shipping address, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, shipping address, or phone number provided at the time the order was placed.
If we cancel an order after payment has been completed, we will refund the applicable amount to your original payment method.
We reserve the right to limit or prohibit orders that, in our reasonable judgment, appear to be placed by dealers, resellers, distributors, or other unauthorized commercial purchasers, or that appear to involve forwarding abuse, fraud-related activity, or other misuse of our Service.
You agree to provide current, complete, and accurate purchase, shipping, billing, and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, shipping address, billing address, telephone number, and payment information, so that we can complete your transactions and contact you as needed.
We are not responsible for delivery delays, failed deliveries, customs issues, or additional costs caused by incorrect, incomplete, outdated, or insufficient information provided by the customer, except where otherwise required by applicable law.
For more details regarding returns and exchanges, please review our Returns and Exchanges Policy.
Section 7 - Shipping, Delivery, Customs, and Import Duties
We ship orders according to the shipping methods and conditions available at the time of shipment. Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be delayed due to customs clearance, carrier operations, weather, holidays, destination country regulations, remote area handling, address issues, or other circumstances beyond our control.
International shipments may be subject to customs inspection, import duties, taxes, customs clearance fees, brokerage fees, or other charges imposed by the destination country or region. Unless otherwise clearly stated by us, such charges are the responsibility of the customer or recipient.
Customs authorities and shipping carriers may request additional information from the recipient for import clearance. Failure to provide required information may result in delays, return of the shipment, additional fees, or disposal of the shipment according to the rules of the destination country, customs authority, or carrier.
We are not responsible for delays, charges, restrictions, seizure, refusal, or other issues caused by customs authorities, import regulations, or carrier procedures, except where otherwise required by applicable law.
Section 8 - Returns, Exchanges, and Right of Withdrawal
Returns and exchanges are governed by our Returns and Exchanges Policy. Please read that policy carefully before placing an order and before returning any item.
In general, you may request a return or exchange by contacting us within 14 days after receiving your order, subject to the conditions stated in our Returns and Exchanges Policy.
If your item is defective, stained or damaged upon arrival, incorrect, or significantly different from the product description, please contact us before returning it. We will provide appropriate assistance based on the circumstances.
If an item does not fit as expected, you have changed your mind, or you would prefer another size, color, or item, please contact us before shipping the item back to us.
Except where otherwise required by applicable law, items that have been used beyond what is reasonably necessary to inspect or try them on, washed, altered, hemmed, repaired, customized, damaged after delivery, or that are missing tags, labels, packaging, or accessories originally included with the item may not be accepted for return or exchange.
Please contact us, submit a return request, or use any electronic withdrawal function made available on our storefront before returning an item so that we can provide the appropriate return instructions.
We may not be able to reimburse, compensate, or otherwise cover return shipping costs for shipping methods or costs that we have not approved in advance, except where otherwise required by applicable law.
If you are a consumer in the European Union and purchased an eligible item from us online, you have the statutory right to withdraw from your purchase within 14 days without giving any reason, subject to the conditions and exceptions described in our Returns and Exchanges Policy and applicable law.
Nothing in these Terms of Service or in our Returns and Exchanges Policy limits any mandatory statutory rights you may have in relation to defective, damaged, incorrect, or non-conforming goods.
Section 9 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, to the extent permitted by applicable law.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.
We may also, in the future, offer new services and/or features through the website. Such new features and/or services will also be subject to these Terms of Service.
Section 10 - Third-Party Links
Certain content, products, and services available through our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, privacy practices, policies, products, services, or operations of any third-party websites.
We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services, to the extent permitted by applicable law. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites, to the extent permitted by applicable law.
Please carefully review the third party's policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.
Section 11 - User Comments, Feedback, and Other Submissions
If you submit a review, comment, photograph, or other material for publication, or if you separately give us permission to use such material, you agree that we may use it in accordance with the scope of your submission or permission and applicable law.
Private communications, customer service inquiries, return-related photographs, and other materials provided solely for order processing or customer support will not be published or used for promotional purposes without your permission, except where disclosure is required by applicable law.
We may, but have no obligation to, monitor, edit, or remove content submitted for publication that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, abusive, misleading, harmful, or otherwise objectionable, or that violates any party's intellectual property rights or these Terms of Service.
You agree that any content you submit for publication will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, or other personal or proprietary rights. You further agree that such content will not contain unlawful, abusive, obscene, misleading, or harmful material, or contain any computer virus or other malware that could affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any content submitted for publication. You are solely responsible for the content you submit and its accuracy. We take no responsibility and assume no liability for content submitted by you or any third party, to the extent permitted by applicable law.
Section 12 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, disclose, and protect personal information.
Section 13 - Errors, Inaccuracies, and Omissions
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies, or omissions. These may relate to product descriptions, measurements, colors, images, pricing, promotions, offers, shipping charges, transit times, availability, customs information, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order. If we cancel an order after payment has been completed, we will refund the applicable amount to your original payment method.
We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by applicable law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 14 - Prohibited Uses
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website, the Service, or its content:
- For any unlawful purpose
- To solicit others to perform or participate in any unlawful acts
- To violate any international, national, federal, provincial, state, or local laws, regulations, rules, or ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any person or group
- To submit false, inaccurate, or misleading information
- To upload or transmit viruses, malware, or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, scrape, or otherwise interfere with the website
- For any obscene, abusive, or immoral purpose
- To interfere with or circumvent the security features of the Service, any related website, other websites, or the Internet
- To place fraudulent, unauthorized, or abusive orders
- To use our website or services in a manner that could damage, disable, overburden, or impair our business operations
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Section 15 - Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.
To the maximum extent permitted by applicable law, you expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are, except as expressly stated by us or required by applicable law, provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied.
Nothing in this Section limits or excludes any mandatory statutory rights you may have under applicable consumer protection laws or under our Returns and Exchanges Policy where that policy applies.
To the maximum extent permitted by applicable law, in no case shall RODEO-JAPAN Pine-Avenue Clothes Shop, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any indirect, incidental, punitive, special, or consequential damages of any kind.
Such damages include, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
Section 16 - Indemnification
You agree to indemnify, defend, and hold harmless RODEO-JAPAN Pine-Avenue Clothes Shop, its parent company, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service, your violation of any law, or your violation of the rights of a third party, to the extent permitted by applicable law.
Section 17 - Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
Section 18 - Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our website.
If in our reasonable judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice. You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services, or any part of them.
Section 19 - Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party, except where otherwise required by applicable law.
Section 20 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.
Nothing in these Terms of Service is intended to limit or exclude any mandatory rights you may have under the consumer protection laws applicable to you. Where such laws apply, a choice of Japanese law does not deprive you of any protection that cannot lawfully be excluded or limited by agreement.
Section 21 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes for your future use of the website and our services.
Changes to these Terms of Service will not retroactively alter the terms applicable to an order already completed, except where required by applicable law or separately agreed with the customer.
Section 22 - Contact Information
Questions about the Terms of Service should be sent to us at:
RODEO-JAPAN Pine-Avenue Clothes Shop
Kenichiro Kagawa
RODEO, 1122-1 Kinmei-cho
Soka-shi, Saitama 340-0052
JAPAN
Phone: +81 70 5468 3241
Email: support@rodeo-japan-pine-avenue.com
