Act of Specified Commercial Transactions

RODEO-JAPAN Pine-Avenue Clothes Shop

Kenichiro Kagawa

Phone: +81 70 5468 3241

Email: rodeo@mbf.nifty.com

Returns and Exchanges

If the item you received is defective, soiled, damaged, incorrect, significantly different from the description, or does not fit as expected (please note that measurements may vary slightly), you may request a return or exchange by contacting us within 7 days of delivery.

Exchanges are subject to availability. If the requested size is sold out, we will process your request as a return.

Refunds for approved returns will be issued to your original payment method.

Please understand that we cannot accept returns or exchanges for items that have been used, laundered, altered (including hemming), or are missing tags (including price tags).

Please choose a return shipping method that ensures the item reaches us within 14 days of the delivery date.

Return Shipping Costs

If you return an item for personal reasons (such as fit or preference), you are responsible for the return shipping cost. If you request an exchange and the requested size is in stock, we will ship the replacement item to you at our expense (free re-shipping).

Return Shipping Method

For the return shipment, you may use whichever carrier is most convenient for you. If you are unsure which option is best, we kindly ask that you consult your local shipping carrier or postal service for the most suitable method.

If you have any questions regarding returns or exchanges, please feel free to contact us at rodeo@mbf.nifty.com.

Shipping Information for Returns and Exchanges

Return Addresses

United States (Return Warehouse)

Please include “#5275” in the recipient’s name for delivery.

Important Notice (Third-Party Return Warehouse):

This U.S. return address is a dedicated third-party warehouse we contract with specifically for receiving returns. We are not physically located at that address.

Due to the time difference and the warehouse’s operating and processing schedule, it may take a few business days after your package is marked “delivered” for the warehouse to complete check-in and for us to receive the official arrival report. For this reason, even if the tracking shows “delivered,” please kindly allow a few business days from the delivery date for us to confirm the return on our side.

Japan

販売業者情報

販売業者：有限会社ロデオ
責任者：香川 健一郎
代表取締役：香川 和通
住所：〒340-0052 埼玉県草加市金明町1122-1 ロデオ
電話番号：070-5468-3241
受付時間：11:00-19:00（※水曜日を除く）
※受付時間外の場合は、メールにてお問い合わせください。
メールアドレス：rodeo@mbf.nifty.com

商品の販売価格：各商品ページをご参照ください。
商品以外の必要料金：配送料・手数料（表示価格に含まれています）

支払方法：クレジットカード決済・PayPal
・クレジットカード決済／PayPal：商品注文時にお支払いが確定します。

商品の引渡時期：ご注文日から3営業日以内に発送いたします。

返品・交換：商品到着後7日以内に限り返品・交換が可能です。
送料については、お客様のご都合による返品・交換の場合にはお客様負担となります。